Privacy Policy

Effective date: December 08, 2018

Last Updated: December 10, 2021

Linkup Paint Supplies Ltd ("Linkup", "us", "we", or "our") operates the https://www.linkup.co.nz website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.linkup.co.nz

We know that privacy is an important concern to our customers. We use the information we collect from you for our own business and marketing purposes including to better understand your preferences, respond to your needs, and enhance your overall experience through our Service.

This privacy policy sets out the basis on which Linkup collects information from you and also the basis on which any such information collected from you is dealt with.

When you:

provide us with your personal information (whether directly or indirectly); or
access:

(a) Linkup's website at www.linkup.co.nz, or any associated website or microsite (collectively referred to as the “Service”); or
(b) any other social media website, online chat forum or page, containing pages or content established by or associated with Linkup, including but not limited to Facebook, or LinkedIn (“Social Networking Sites”),

(together (a) and (b) are the Internet Sites and any one of them is an Internet Site),

you are deemed to have read this privacy policy and to accept and consent to the provisions of this Privacy Policy without qualification.

If you do not accept the terms of this Privacy Policy, you must not:

enter our Internet Sites; or
otherwise provide us with your personal information.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

It is important to note that, if we are unable to collect, use, hold, disclose and otherwise process your personal information in the manner authorised by this Privacy Policy then we may not be able to provide you with the full benefit of our products, services, offers or online and digital platforms.

If users have questions or concerns regarding this privacy policy, they should first contact the Linkup Paint Supplies Limited Webmaster by using the Webmaster Contact details found at the bottom of this page.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, Region/Province, Postal code, City
Cookies and Usage Data

Request for Services

This Website contains several areas where a user may request services (for example to place an order or request operational assistance) offered by Linkup or to provide feedback. To fulfil these requests Linkup may collect some required information as well as optional information that will help us satisfy your requests.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Location Cookies. Where permission is explicitly given, we use Location Cookies to show distances to your closest branch.

Use of Data

Linkup Paint Supplies Ltd uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your region, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including Personal Data, to New Zealand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Linkup Paint Supplies Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Linkup Paint Supplies Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Linkup Paint Supplies Ltd
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Microsoft Tools (Bing and Clarity)

Bing Webmaster Tools is a free service as part of Microsoft's Bing search engine which allows us to add our website to the Bing index crawler, see our site's performance in Bing and a lot more. Microsoft uses the data collected to track and monitor the use of our Service. This data is shared with other Microsoft services.

Clarity is a free user behavior analytics tool offered by Microsoft that helps us understand how users are interacting with our website through session replays and heatmaps. Microsoft uses the data collected to track and monitor the use of our Service. This data is shared with other Microsoft services.

For more information on the privacy practices of Microsoft, please visit the Microsoft Privacy Statement web page: https://privacy.microsoft.com/en-us/privacystatement
Meta (Facebook Pixel)

The Facebook pixel is a small piece of JavaScript code that we have added to our website in order to optimise our ads, report on conversions across devices and create Custom Audiences of website visitors to use in Facebook ads. The Facebook pixel was designed from the bottom up with privacy in mind. In order to use this product, the website does not need to collect or send names, email addresses or other contact information to Facebook.

We never share information from our website with competitors or third parties. All information we use is aggregated with millions of other signals before being read by optimisation systems. Facebook uses information obtained to improve its ads (as noted in their terms). This data is aggregated before it's used.

The Facebook pixel collects five types of data:
- HTTP headers - Anything present in HTTP headers. HTTP headers are a standard web protocol sent between any browser request and any server on the Internet. HTTP headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.
- Pixel-specific data - This includes pixel ID and the cookie.
- Button click data - This includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.
- Optional values - Developers and marketers can optionally choose to send additional information about the visit through custom data events. Example custom data events are conversion value, page type and more.
- Form Field Names - This includes website field names such as "email", "address" and "quantity" when a person purchases a product or service. The pixel does not capture field values unless an advertiser includes them as part of advanced matching or optional values.
Automatic advanced matching has been disabled for this site.

We use data sent by the Facebook pixel to enable us to use our advertising products to better reach people who visit our website, to optimise our ads and to gain rich reports and insights about the conversions that result from our ads. Like other businesses in this space, Meta also use this information to improve their advertising and to serve more relevant ads to people. This is a process known as interest-based advertising, and it is a common industry practice.

For more information on the privacy practices of Meta, please visit the Facebook Privacy and Data Use web page: https://www.facebook.com/business/m/privacy-and-data

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Accessing Information

You are entitled to receive from us upon request confirmation of whether we hold any personal information about you and access to or assistance with accessing your personal information. You are also entitled to request that we correct any inaccuracies in any information which we hold about you. We are entitled to charge you for the reasonable costs of providing assistance or making information available in compliance with a request for access and providing assistance or attaching a statement of correction to personal information in connection with a request for correction.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Consent

By providing us with your personal information or using our Internet Sites, you consent to the collection and use of your information as outlined in this privacy policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Webmaster Contact Information
Tel: (07) 847 0933
PO Box 10539, Hamilton 3240
By visiting this page on our website: https://www.linkup.co.nz/find-us/hamilton/